Terms and Conditions
Soundwave Recording Studio Terms and Conditions
By confirming a booking, the client has a responsibility to arrive on schedule for the session.
A 15 minute grace period shall be granted per session whereby clients must contact a member of the Soundwave team before the session will be automatically cancelled with no refund given. If clients arrive late for a booked session it shall not be extended except in exceptional circumstances. If further time is required the client must contact a member of the Soundwave team or rebook if necessary.
A 48 hour cancellation policy applies to all sessions. If a session which is less than two hours is cancelled less than 48 hours prior to the scheduled session, a £10 fee shall be added to your next booking. This is non-negotiable.
A 25% deposit is required to confirm sessions exceeding two hours. This deposit is non-refundable and must be cleared at least 1 week prior to the scheduled session.
The preferred method of payment is via PayPal and clients shall be sent an online payment link. If for any reason a client is unable to utilize PayPal then alternative arrangements may be available.
In the unlikely circumstance that a session is cancelled by Soundwave Recording Studio and the client is unhappy with available alternative dates/times a full refund shall be given.
Soundwave Recording Studio reserves the right to rebook sessions without reason and are able to make amendments to costs and charges for services that we offer. Clients will be kept fully informed of any such changes.Confirmed sessions shall not be subject to price alterations.
Any damage caused either deliberately or accidentally to the Studio or any equipment will result in the responsible person being liable to cover the costs of repair or replacement in full. In the event of damage being caused by somebody under the age of 16, the adult assuming responsibility for them during the session shall be charged in full without negotiation.
By confirming a session, the client agrees to be invoiced for any such damages and agrees to settle the costs within 30 days.
All children under the age of 16 must be accompanied by an adult.
Soundwave Recording Studio assumes no responsibility for any loss of information including individuals’ work and/or recordings of sessions. Soundwave Recording Studio endeavor to keep a full profile of all sessions for a period of 24 months. If clients wish to obtain a copy of their session, please contact a member of the Soundwave team at least 1 month prior to the end of this period. Charges will apply and will be assessed on a case by case basis.