Privacy Policy.

Effective date: 01/08/2025

At Soundwave Recording Studio, we’re committed to protecting your privacy and ensuring your personal information is handled safely, transparently, and in line with data protection laws, including UK GDPR.

This policy explains what data we collect, how we use it, and your rights.

1. Who We Are

Soundwave Recording Studio is owned and operated by Paul King. We provide professional recording sessions, experience days, parties and related services.

If you have any questions about this policy or how we use your data, please get in touch:

Email: info@soundwaverecordingstudio.co.uk
 Address: 2 Beryldene Avenue, Watnall, Nottingham, NG16 1HJ

2. What Personal Data We Collect

We may collect and process the following types of data:

  • Contact details – name, email address, phone number
  • Booking information – session type, date, participants, payment details (we do not store card information)
  • Website usage – IP address, browser type, pages visited, time spent on the site (via cookies and analytics)
  • Marketing preferences – your choice to receive updates or promotional offers

If a booking is made on behalf of a child, we may collect limited information about them (e.g. first name, age range, and singing preferences) with the consent of a parent or guardian.

3. How We Use Your Information

We only use your personal data where it is lawful to do so. This includes:

  • Fulfilling your bookings or responding to enquiries
  • Sending you important updates about your session
  • Providing customer support
  • Improving our website and service
  • (If opted in) Sending occasional marketing emails about our studio or offers

We rely on the following legal bases to use your data:

  • Consent – for optional things like email marketing
  • Contract – to provide a service you’ve requested
  • Legitimate interests – for business needs like improving our website or analysing booking trends (only when your rights are not overridden)

4. Cookies & Analytics

Our site uses cookies to help us understand how visitors use the website and to improve your experience.

We use tools like Google Analytics, which may collect information including your IP address, browser, and time on site. This data is anonymous and cannot be used to identify you personally.

You can manage or disable cookies through your browser settings. Blocking cookies may impact site functionality.

5. Who We Share Your Data With

We only share your personal data when necessary and never sell it.

Your information may be shared with:

  • Service providers – such as payment processors, email systems, or website hosts
  • Legal authorities – if required by law
  • Successors – in the event of a business transfer or restructure

All third parties are required to handle your data securely and lawfully.

6. How Long We Keep Your Data

We keep your data only for as long as necessary to fulfil our services, comply with legal obligations, or resolve any disputes.

For example:

  • Booking and session information may be retained for up to 6 years for accounting purposes
  • Email communications may be retained for customer service reference
  • Marketing preferences will be stored until you unsubscribe

You can ask us to delete your data at any time (see section 8 below).

7. Children’s Privacy

We take the privacy of young people seriously. We do not knowingly collect personal information from children under 13 without the consent of a parent or guardian.

If you believe we have collected such data in error, please contact us so we can remove it.

8. Your Rights

You have rights under UK data protection law, including:

  • Access – request a copy of the data we hold about you
  • Correction – ask us to fix incorrect or incomplete data
  • Erasure – ask us to delete your data (in certain circumstances)
  • Objection – to the use of your data for marketing or legitimate interests
  • Withdrawal of consent – if you previously gave permission for something like marketing

To exercise any of these rights, please contact us via email.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in the law or how we operate. We recommend checking this page occasionally for the latest version.

Major updates will be clearly communicated.

10. Contact Us

If you have any questions about this privacy policy or how we use your data, please contact:

Paul King – Soundwave Recording Studio
 Email: info@soundwaverecordingstudio.co.uk
 Address: 2 Beryldene Avenue, Watnall, Nottingham, NG16 1HJ